Frequently Asked Questions
Q: What types of appliances do you repair?
A: We repair all major household appliances including refrigerators, washers, dryers, ovens, dishwashers, microwaves, and more.
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured. Our technicians are factory-authorized and certified for sealed system repairs.
Q: Do you offer same-day or emergency service?
A: We offer same-day and emergency service whenever possible. Please call us early for best availability.
Q: What areas do you serve?
A: We serve Daphne, Spanish Fort, Fairhope, Foley, Gulf Shores, Robertsdale, Loxley, Bay Minette, and other communities in Baldwin and Mobile Counties. See our Service Areas page for details.
Q: How do I schedule a service call?
Q: Are your repairs guaranteed?
A: Yes! Shawn’s Appliance Services offers a guarantee for their repair services. We warranty parts for 30 days and labor for 90 days. If a faulty part is the cause of a problem reported within 30 days, we will replace it free of charge. If the same root problem on the same appliance is reported within 90 days, we will not charge for additional labor, only the cost of replacement parts if needed.
Q: Do you install appliances, too?
A: Yes. We install most home appliances and offer full-service hookups for dishwashers, ovens, ranges, laundry appliances, and more. We also partner with a licensed electrician for code-compliant electrical installations.
Q: Can you repair my brand?
A: We work on all major brands, including GE, Whirlpool, Maytag, Frigidaire, Kenmore, LG, Samsung, KitchenAid, Bosch, and many more. If you have questions about your specific appliance, just ask.